KILLER CURBZ WARRANTY & POLICY
1 Year Warranty: Your curbing has a 1-year warranty against all defects in materials & workmanship. It will be replaced/repaired at no charge if the defect is caused by the materials we use, or the way it was installed by our crew.
First 48 Hours: Keep pets, children and objects away from curbing for at least 48 hours. It will be safe to the touch at this point but will still need a few days to completely harden all the way. The concrete curbing DOES NOT need to be sprayed or misted with water. Any damage from this is not covered.
Yard Work After New Installation: Sod laying, sprinkler work, and landscape work can be started 48 hours after installation. Please take caution when using shovels, picks and wheelbarrows around the curbing for a few days. Hitting the curbing too hard before it is fully cured can damage it. This is not covered under warranty.
Landscapers/Gardeners: If you have a landscaper working for you, please let them know about protecting your curbing from getting damaged. If wheelbarrows are used for hauling any products over the curb, put a mound of dirt over it or build a ramp over the curb to keep the weight from cracking it. Never allow heavy equipment to run over the curb no matter how old the curbing is. Any damage from a third party is not covered under warranty.
Water on Curbing: If it begins to rain within 6 hours after we leave the job, please try to cover the curb with plastic. Make sure sprinkler systems do not come on for at least 48 hours. Irrigation, backwash from pools, condensations lines, or rain can damage the curb within the first 48 hours.
White Powdery Stuff: Efflorescence (the white powdery stuff) can appear on occasion and does not look good on your curbing. It is generally from sprinklers and can also appear after rain sometimes. The intensity of the efflorescence varies depending upon the hardness of the water and volume of water that gets on the curbing. Check your sprinkler heads while the system is on and try to adjust them to minimize the amount of water that sprays directly on the curbing. If you have just planted sod and it needs to be watered frequently just be patient. We recommend that you wait for your lawn to get established, and then clean the curb after it dries. A solution of 50/50 vinegar and water with a light brushing will remove the efflorescence. You may have to do this a few times; eventually, the efflorescence should go away. If this is caused by sprinklers or other sources of water, we cannot cover it under warranty. However, we will do our best to help you out how we can.
Curbing Color: Sometimes the color in curbing may look “splotchy” for a few days while it is curing. This will go away as it cures and is not to be confused with efflorescence (white powdery stuff). It takes approximately 30 days for your curb to fully cure. Moisture must dry out of the concrete and will put off a wet look in some spots for a little while. No need to be alarmed but call us with any questions.
Cracks: Concrete curbing is like any other type of concrete: it can, and will, crack. We try our best to control the cracking with expansion joints every one or two feet. If cracking does occur, it should be in the expansion joint. We experience very little cracking in our products; however, if there are any cracks out of any joint over 1/8″ and all the way through, we will replace the damaged area during the warranty period.
NOTE: Repairs can be difficult to make match the rest of the concrete curbing. It is almost impossible to get a perfect color match. Sometimes the small cracks are worth leaving alone, however we can meet and decide what you would like to do. Most of our clients find a hairline crack is much less noticeable than a patch or discoloration in the curbing. We will do our best to make sure you’re happy.